Location:
Boise, ID
Employment Type:
Full-Time
Salary:
Competitive
Job Description
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Manages shift staffing, and makes recommendations for increasing or reducing overall restaurant staff based on assessment of sales trends.
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Professionally engages guest in order to build strong relationships.
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Supervises and directs the work of all hourly employees during each shift.
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Conducts new hire orientations, and employee training and development.
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Evaluates employee performance, conducts performance evaluations, counsels and disciplines employees.
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Makes recommendations for employee pay increases and promotions.
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Monitors and verifies the hours worked by employees and approves payroll.
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Recommends or carries out employee discipline and terminations for poor performance, misconduct, or other reasons.
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Maintains proper inventory levels to support quality standards and freshness; recommends adjustments in pars.
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Responsible for all cash handling.
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Handles and resolves guest and employee complaints and grievances.
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Communicates guest and employee issues to the Regional Manager as appropriate and necessary.
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Evaluates and maintains consistent execution of Flatbread service and food quality standards. Demonstrates, promotes, and develops the company culture.
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Demonstrates a complete and current understanding of Flatbread products, training programs, and financial results, by adhering to all operating standards and procedures.
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Maintains food and beverage standards by performing daily quality checks of all FCO products.
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Assists in implementing sales plans and controls to meet or exceed financial goals.
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Maintains a current knowledge and compliance with all food safety and sanitation standards to ensure a safe, remarkably clean, and friendly atmosphere for our guests and employees.
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Maintains legal compliance in all areas, which would include, but are not limited to, employment law, guest relations, and alcohol service.
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Oversees responsible alcohol service at all times.
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Maintains personal professionalism and holds staff accountable for professional behavior.
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Demonstrates effective, professional communication at all times. Delivers all communication with a “Respect for Others” mentality.
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Maintains a strong sense of urgency.
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Maintains proper hygiene and wears proper attire and ensures that other employees are doing the same.
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Supports, promotes, and practices all of Flatbread policies and procedures.
Requirements
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Two-year college degree and/or two years management or restaurant industry experience.
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Must be of legal age according to State regulations to serve alcohol.
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Strong organizational and financial skills including knowledge of PC programs to support tasks relating to these skills.
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Excellent written and interpersonal communication, problem solving, and time management skills.
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Knowledge of workplace safety, food safety, and sanitation procedures and practices.
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Any applicable health and/or alcohol compliance card required by city or local agency.
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Food Handlers and TIPS Certification as required by state and local agencies