Flatbread - Downtown Boise

Job 170119 - Assistant Manager
Boise, ID

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Job Details

Location: Boise, ID
Employment Type: Full-Time
Salary: Competitive

Job Description

  • Manages shift staffing, and makes recommendations for increasing or reducing overall restaurant staff based on assessment of sales trends.
  • Professionally engages guest in order to build strong relationships.
  • Supervises and directs the work of all hourly employees during each shift.
  • Conducts new hire orientations, and employee training and development. 
  • Evaluates employee performance, conducts performance evaluations, counsels and disciplines employees.
  • Makes recommendations for employee pay increases and promotions.
  • Monitors and verifies the hours worked by employees and approves payroll.
  • Recommends or carries out employee discipline and terminations for poor performance, misconduct, or other reasons.
  • Maintains proper inventory levels to support quality standards and freshness; recommends adjustments in pars. 
  • Responsible for all cash handling.
  • Handles and resolves guest and employee complaints and grievances. 
  • Communicates guest and employee issues to the General Manager or Regional Manager representative as appropriate and necessary.
  • Evaluates and maintains consistent execution of Flatbread service and food quality standards. Demonstrates, promotes, and develops the company culture.
  • Demonstrates a complete and current understanding of Flatbread products, training programs, and financial results, by adhering to all operating standards and procedures.
  • Maintains food and beverage standards by performing daily quality checks of all FCO products.
  • Assists in implementing sales plans and controls to meet or exceed financial goals.
  • Maintains a current knowledge and compliance with all food safety and sanitation standards to ensure a safe, remarkably clean, and friendly atmosphere for our guests and employees.
  • Maintains legal compliance in all areas, which would include, but are not limited to, employment law, guest relations, and alcohol service.
  • Oversees responsible alcohol service at all times.
  • Maintains personal professionalism and holds staff accountable for professional behavior.
  • Demonstrates effective, professional communication at all times. Delivers all communication with a “Respect for Others” mentality.
  • Maintains a strong sense of urgency.
  • Maintains proper hygiene and wears proper attire and ensures that other employees are doing the same.
  • Supports, promotes, and practices all of Flatbread policies and procedures.
  • Completes duties or tasks that may be assigned by the General Manager.


  • Two-year college degree and/or two years management or restaurant industry experience.
  • Must be of legal age according to State regulations to serve alcohol.
  • Strong organizational and financial skills including knowledge of PC programs to support tasks relating to these skills.
  • Excellent written and interpersonal communication, problem solving, and time management skills.
  • Knowledge of workplace safety, food safety, and sanitation procedures and practices.
  • Any applicable health and/or alcohol compliance card required by city or local agency.
  • Food Handlers and TIPS Certification as required by state and local agencies

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